Islands Miracle wants you to be completely satisfied with your products. We offer a 90-Day Money Back Guarantee and a 90-Day Exchange Guarantee – no questions asked. Simply follow the instructions below for a full product price refund.
Return and Exchange Procedures:
- Refunds/Exchanges: Contact our customer support center at customersupport@Islandsmiracle.com, or call us at 1-888-340-5650, M - F 7AM - 4PM PST, for a Return Merchandise Authorization Number (RMA#) or an Exchange Merchandise Number (EMA#) and our shipping address.
- Return the empty and/or unused portion of your product, the original invoice with your RMA# or EMA# clearly marked to ensure proper handling.
- Exchanges: We offer a 90-Day exchange program where you can return a product and request another quality Islands Miracle product of equal or lesser value with free shipping. All exchanges are final.
Important: Return postage is the responsibility of the customer. We recommend using delivery confirmation to ensure receipt and avoid delays.
- All charges (excluding shipping and handling fees) are fully refundable 90 days from the billing date. Exchange requests must be received by our offices within 90 Days from the billing date.
- All refunds will be processed within 5 business days of receiving the package. After a return has been processed, it may take up to 5-7 business days for the Bank to process the refund to the credit card.
Attention: Customer Returns
535 S. Mckellips Dr. #121
Mesa, Az 85281